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Privacy Policy


Lokal is committed to respecting the privacy rights of visitors to its website. This privacy policy ("Policy") explains how we collect, store and use personal data about you when you browse (the "Website"), shop with us or otherwise provide your personal data to us. These terms will apply regardless of how the Website is accessed and will cover any technologies or devices by which we make the Website available to you. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.


The personal data we collect about you

When you make purchases from Lokal, access and browse this Website, we may collect the following personal data about you:

  • your name;

  • IP address;

  • your billing and delivery postal addresses, phone, fax and e-mail details;

  • where you place an order with us, your payment card details;

  • your communication and shopping preferences;

  • your browsing and online shopping activities


We may also collect the above personal data from third parties who have your consent to pass your details to us.



How we may store and use your information

Lokal may collect, store and process your personal data:

  • to make this website available to you and to provide you with content which is relevant to your individual preferences;

  • with your explicit consent, to contact you about promotional offers and products which we think may interest you and for customer satisfaction and market research purposes;

  • to provide our goods and services to you and for associated purposes, including verifying your identity;

  • where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).


We also process your payment card details in order to complete any purchase that you make through this Website. We cannot retain details of any other type of payment you use on the Website.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.


Sharing your personal data

Except as set out in this Policy, we will not disclose, sell or rent your personal data to any third party.

We may disclose your personal information to distributors of our products and service, as well as service providers and subcontractors retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; credit card and data processing; credit checks; software development; website hosting and management; information technology and office services; and legal, accounting and audit service providers.

We may disclose your personal data where necessary to comply with applicable laws or an order of a governmental or law enforcement body.

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